Refund Policy
30-Day Money-Back Guarantee
We want you to be completely satisfied with our service. If it doesn't meet your expectations, we offer a full refund within 30 days of purchase.
How to Request a Refund
You have two options for requesting a refund:
-
Contact Support: Send an email to support@gloow.com or use our contact form with the following information:
- Order number
- Purchase email address
- Reason for the refund (optional)
-
Stripe Customer Portal: Access your billing information and initiate a refund directly through the Stripe Customer Portal:
- Go to Dashboard > Billing
We're Here to Help
While we offer refunds, we're committed to making sure our service works for you. Please reach out to our support team before requesting a refund, and we'll do our best to fix any issues you might have.